Privacy Policy

01 Information We Collect

Depending on how you interact with us, we may collect:

• Personal details: Name, email address, phone number and city.
• Enquiry information: Your interests in study abroad, visa assistance, immigration, language training or other courses.
• Application information: Details or documents you voluntarily provide when seeking guidance.
• Registration details: Information submitted through course, event and enquiry forms.
• Technical information: IP address, browser type, device information, pages visited and website usage data where collected through server logs, cookies or analytics tools.

Please avoid submitting sensitive personal documents unless they are necessary for your enquiry or requested service.

02 How We Use Your Information

We may use the information you provide to:

• Respond to enquiries and consultation requests.
• Provide information about courses, training programmes and services.
• Contact you about admissions, events, appointments or registrations.
• Assist with study abroad, visa and immigration-related enquiries.
• Improve our website, services and user experience.
• Maintain records, protect website security and prevent misuse.
• Meet applicable legal and regulatory obligations.

We send promotional communications only as permitted by applicable law. You may request to stop receiving marketing messages.

03 How We Share Information

We do not sell your personal information. Where necessary, we may share relevant information with:

• Service providers supporting our website, hosting, email, analytics or form systems.
• Educational institutions, examination providers or other organisations when required for a service you request and where appropriate.
• Authorities or professional service providers when required by law or necessary to handle a specific matter.

We aim to share only the information reasonably necessary for the relevant purpose. Third-party organisations may process information under their own privacy policies.

04 Cookies and Analytics

Our website may use cookies and similar technologies to maintain functionality, understand visitor activity and improve performance. Third-party services, such as analytics or embedded content providers, may also use cookies where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

05 Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no website or electronic transmission can be guaranteed completely secure.

We retain information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

06 Your Choices and Rights

Subject to applicable law, you may request to:

• Know what personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of information where appropriate.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.

To make a request, contact us using the details below. We may need to verify your identity before responding.

07 Third-Party Websites

Our website may contain links to third-party websites, including educational institutions, government websites and visa-related resources. We are not responsible for the privacy practices, content or security of those websites. Please review their privacy policies before sharing information with them.

08 Children’s Privacy

Where information about a minor is necessary for an enquiry or service, a parent or legal guardian should provide or authorise it where required by applicable law. We handle such information in accordance with applicable requirements.

09 International Data Transfers

Some service providers or organisations we work with may process information outside your state or country. Where applicable, we take reasonable steps to ensure that such processing is handled in accordance with relevant legal requirements.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or legal requirements. Updates will be published on this page with a revised “Last Updated” date.